Ecore International Streamlines Employee Performance Management and Compensation Planning with CRG emPerform

Custom forms and workflows for better performance measurements across the organization:

Ecore setup multiple performance review forms in emPerform to reflect the content and processes unique to the different positions in the organization. “Since we have the ability to create multiple types of performance forms, we are able to customize our performance management process for different layers of the company including hourly employees, salaried employees, and the executive team,” continued Erika. “The rating scales can also be setup to allow managers to score only applicable items. This saves time of administrative tasks for the manager and employee when new goals are established for a new role. These tailored forms and processes give us the flexibility to measure the appropriate performance metrics across the organization.”

Ongoing progress tracking & performance feedback:

Ecore took advantage of emPerform’s flexible workflow capabilities to set open access and security throughout the review cycle. This allows managers and employees to update goal progress and edit objectives as needed, without relying on HR. Ecore also uses emPerform’s tag™ functionality for journaling and feedback to ensure notes and feedback are centralized and available for use inside performance reviews.

“emPerform allows our employees and managers to track progress and input comments throughout the performance year. Employees can provide feedback on how they were able to accomplish their goals and managers are able to enter comments on key performance that would affect the rating during the performance review. Feedback from employees has been very positive on this functionality.”

Better reporting & talent metrics:

emPerform’s reporting functionality has allowed Ecore to monitor review status, on-time completion, and compare ratings between locations, managers, and departments. Additionally, managers have greater efficiency to ensure performance reviews are completed on time. “Not only have we gained more time, but also better ways to measure performance across the organization,” said Erika.

Data integration from Sage® HRIS:

One of the biggest challenges that emPerform has helped solve at Ecore is how employee review forms transfer when employees move to a different role in the organization. “With the click of a button, we are able to allow transfer to automatically flow from your HRIS into emPerform,” explains Erika. “The employee information moves to their new supervisor without having to manage two separate systems.”

Streamlined compensation management:

Being able to automate and streamline compensation planning is where Ecore noticed the greatest impact of emPerform. After completing the performance review, Ecore managers are required to recommend an appropriate merit increase based on the overall performance rating of their employee. In the past, this was completed manually via paper forms and data entry.

“With emPerform, we are able to provide a much-improved method of merit increase administration”, said Erika. “After the manager has completed all of the performance reviews, the performance scores are fed into the compensation model and based on our merit matrix, a merit increase recommendation is entered. The manager can see all of their employees on one screen and compare the system recommendations. If they choose to accept the system driven recommendations, they simply submit to HR. If they wish to override the system recommendation, they have the option to do so.”

Cultivating future leaders with emPerform’s nine-box:

Ecore plans to further expand its performance management efforts with the rollout of emPerform’s nine-box talent matrix in the near future. “The nine-box feature will be especially helpful to identify employees who not only have strong performance, but also the potential to development into leadership roles,” continued Erika. ”We anticipate that this program will allow us to continue to cultivate our employees into future leaders of our organization.”

“Change is difficult for most; however, our employees found emPerform to be very user friendly so it did not take long for them to understand the system. emPerform also helped me put together the training for our team and supplied us with a customized training video based on how our system was built. I could not have asked for a better team to work with than emPerform. From proposal, to implementation, to continued support, I feel that I have a team behind me making sure that I am able to provide the best, most efficient performance and compensation management system to my organization.”